Terms & Conditions


Eyelid Productions Limited (trading online On behalf of Andy Sheppard)

We will try and make your visit to the Andy Sheppard Shop web site as pleasurable and as easy to use as possible.

Should you wish to purchase goods from the site you should firstly familiarise yourself with the Terms and Conditions set out below.

Territorial, Legal or Judicial Jurisdictions.
We welcome orders for, and are able to dispatch Eyelid Productions products, to most parts of the world. However, if you do not reside in the U.K please read the following carefully before placing your order.

All Terms & Conditions pertaining to the Andy Sheppard Shop web site and your use of the site are governed by English Law and as such are designed to meet the requirements of our customers from within the UK. Purchasers from outside England and the U.K. should, before placing an order, be aware we neither give nor offer any warranties, expressed or implied. In addition we neither give nor offer any warranties, expressed or implied that usage of the Andy Sheppard Shop web site, or the placement of any order via the web site from outside the UK complies with any applicable or enforceable none English or United Kingdom laws and/or regulations. Intending purchasers from outside the U.K. and England should accordingly be aware that any products or promotions offered from the site not permitted under the laws of your State or Country are not offered to you. These terms do not exclude your none excludable statutory rights.

Terms & Conditions
When you place an order with Eyelid Productions Ltd you will be deemed to have read, understood and agreed to these Terms and Conditions. Should you not agree or are unhappy or otherwise concerned with aspects of them, please contact us BEFORE you place your order at: andysheppard@eyelidproductions.co.uk

Contractual Terms of Sale.
A Contract between the purchaser/customer and Eyelid Productions Ltd for the sale of our products will only take place at the point when an order has been accepted, processed and delivered or downloaded. This does not affect a purchaser/customer's statutory rights.

We make every effort to ensure that published prices are correct, but we are only human, and rarely, errors may occur. If we discover an error in the price of goods you have ordered from Eyelid Productions we will inform you as soon as the error is discovered and give you the option of either reconfirming your order at the correct price or to cancel the order. If we are not able to contact you when we have discovered an error we will treat the order as cancelled. If you decide to cancel your order and you have already paid for the goods, you will receive a full refund.

Unless goods have proven to be faulty we do not make a refund after download

How to Pay.
You may pay by which method is more convenient for you. We accept online payments in a secure environment by all major credit cards. We currently accept American Express, Visa, Visa Delta, JCB, Switch, Solo and MasterCard. We only accept payment through PayPal.

In the unlikely event of fraudulent use of your credit card.
We guarantee to minimise the financial risks to you when making a purchase with Eyelid Productions Ltd. We do not hold any of your (or anyone else’s) credit card details on our servers. In the unlikely event that your card is used fraudulently, as a direct result of being used to purchase items from the Andy Sheppard Shop site, we will automatically assume liability for the first £50 of your loss. Your credit card issuing company is required to take responsibility for the remaining amount.

Taxes and Import Duty
All sales and deliveries to UK and E.U. ( European Community) countries should not attract additional duty or Sales Tax. All overseas deliveries outside of the UK and EC may be subject to local import duties and taxes and may be affected by Customs and Excise delays. Please note that Eyelid Productions Ltd will not be held accountable or liable for local import duties, taxes, or any delays incurred during customs clearance. If making a purchase from outside the U.K or EU please check your countries regulations regarding the import and taxation of goods.

Downloading purchased Items.
You will be sent a download link by email and will have 48 hours in which to make your download. After this time period the link will expire and you will not be able to download your item. If for any reason you were unable to successfully make your download within this time period please contact Eyelid Productions Ltd at:
andysheppard@eyelidproductions.co.uk
Or Telephone + 44 (0) 1432 360143
Please supply your name, address, email address and order number. And explain the why you were unable to make your download within the 48 hour time limit.

Disclaimer & Limitations of liability
While Eyelid Productions Limited uses reasonable care, diligence and endeavors to ensure that the information on this website is accurate, truthful and frequently updated, it does not give any warranty or warranties as to the accuracy of written content or imagery. Furthermore Eyelid Productions Limited will not be held responsible for any written or image errors or omissions or for the consequences arising from the use of such information. Copyright of all material including, trademarks, written text and imagery is the exclusive copyright of and belongs entirely to Eyelid Productions Limited

Whilst Eyelid Productions Limited uses up to date and efficient methods to ensure a fast and reliable web site service, it will not guarantee that your use of this website will be available without interruption or be completely error free and as such cannot be responsible for any disruption, loss or damage of or corruption of any material in any communications transit system. Furthermore Eyelid Productions Limited will not be held responsible for loss of or corruption of material or data when downloaded onto any computer or other communications system. Eyelid Productions Ltd cannot be held responsible for the failure of third party technology failures.

Further, Eyelid Productions Limited will not be responsible nor liable for your use of any other websites which you may access via The Andy Sheppard Shop web site links within this website. Nor is Eyelid Productions Limited responsible for any material published on third party web sites.

Eyelid Productions Limited restricts total liability under or in connection with any contract for any products to which these conditions apply, and shall not exceed the price of the products, except as expressly provided and noted within these terms and conditions.

Eyelid Productions Limited will not be liable to you, or your agents, or be deemed to be in breach of the contract by reason of any delay in performing, enabling or any failure to perform, any of its obligations in relation to the products ordered by you if that delay, enablement or failure was due to any cause or reason beyond Eyelid Productions Limited reasonable control.

Your rights do not allow you to assign, transfer or sub contract any of your obligations under these terms and conditions except with the specific written and signed permission of Eyelid Productions Limited. No person, appointed or otherwise, who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall they affect any of your statutory rights that may not be legally excluded.